EMERGENCY RESTORATION

“I was really happy with how everything went. Your guys, especially Sam, and the gentleman (the former Army Ranger) that was here on Friday were super professional, and great to work with. As I told them, it’s a general inconvenience to have people in your house for 3 days, but they made it very tolerable. My wife and I are very happy with the outcome(s).“

Keith M., Boston, Massachusetts

“Thank you guys so much for the continued detailed updates. This is huge and I guess our first big claim with you is showing that you are as good as you say you are. I also just got off the phone with the insured who was raving about the professionalism and level of service and empathy that he received from 24 Restore over the weekend!”

Joe G., Worcester, Massachusetts

“The best service I have had by far and believe me, I will be using and referring this company to all my friends. Great service, great group of guys.”

Heather K., Abington, Massachusetts

“Hi, just want to say Thank You for everything that you did for us. Our home looks so nice and can’t believe how much you had to do to bring our home back to where it was before all of this happened. I am very pleased with the outcome of the whole setup downstairs. Also, thank you for all that was done on the main floor. Never expected to have so much work completed here also. Just wanted to express our thanks to you.”

Joan C., Portland, Maine

“Thank you so much for being there for us during the damage to our home due to a windstorm back in November. Your company truly exemplifies its mission of providing “one-stop shopping for our clients and .. being there every step of the way from emergency response to complete reconstruction.” I just can’t say enough about our customer service experience with 24Restore. I would highly recommend you company to family and friends.”

Shefaye M., Manchester, New Hampshire

“24 Restore was efficient and trustworthy. I needed reassurance that my home could be restored by taking minimal steps and then progressing to larger steps if need be and that is what I got.”

Ellen F., Providence, Rhode Island

“The crew was great. Professional and hard working.”

Jennifer J., Boston, Massachusetts

“The crew from 24 was great. Very helpful and friendly. We would definitely recommend your company to friends and neighbors. Thank you!”

Alena L., Kennebunk, Maine

“Really appreciate the great work from all your teams. (Zach, Time, Andrew, Chris, Dimitri). Thanks so much!”

Ulysses L., Somerville, Massachusetts

“I was going though a very stressful time in my life after storm damage impacted my home. I had two other contractors not show up/cancel. We called 24 Restore, and within 24 hours your team was out here on the job. I met Eric, Casey, Andrew and Brian — they are very professional & courteous.

I am so impressed with this company and the individuals that work here. I’m feeling a lot better about the process of fixing my home and making it safe again.  Thank you for answering the phone.”

Tammy DeBonise, Mashpee, Massachusetts

“On behalf of my mother, I want to thank the many staff members of your company who went above and beyond to assist her after a pipe burst in the upstairs condo causing much damage to her living room..

..Your employees worked quickly and dealt with both the condo association and insurance company to have her condo cleaned up and repaired within a few weeks. John in particularly was a pleasure to deal with, very personable making my mother feel at ease about the project.” [READ FULL LETTER]

Ellen & Jim, Dorchester, Massachusetts

“Thank you to 24 Restore and Scott Morse for pulling apart my first floor, scrubbing everything free of smoke, and putting it back in order! The guys were super professional, thorough and put up with my kids! Having my house cleaned was a great birthday gift!”

Davina Owens

“We had a leak in our upstairs bathroom which caused damage on the kitchen ceiling below and required extensive work in repairs. Mark, Bill and Alex did an incredible job – they were friendly, professional and fast. Not only were they highly skilled in their work, but they really went the extra mile in helping us understand the work being performed. We can’t say enough good things about this team!”

Emily C. – Reading, MA

“We were very happy with all the work done by 24 Restore. Ozzie the project manager was SO responsive, and helped to make the project run smoothly. The work was done professionally, and everyone I worked with was friendly. We are happy customers!”

Deb B. – Boston, MA

“I recently had a leak in my house that made a lot of damage. Ryan Soucy of 24 was wonderful to work with. He was there from day one to explain the process. He was available anytime to not only answer questions but to deal with my adjuster at the insurance company and get the process started. I highly recommend this company.”

Susan M. – Hartford, CT

“My company used 24 Restore to mitigate severe water damage caused by a ruptured pipe and subsequent HVAC mechanical system. They were a fantastic company to work with from start to finish! They were transparent throughout the entire process and communicated via email and phone every step of the way–all with a positive and friendly attitude. I would work with 24 Restore again in a heartbeat!”

Meagan D. – Fitchburg, MA

“We had a great experience with 24 Restore. Jeremiah was extremely knowledgeable after we had a pipe burst and the clean up crew was incredibly neat (vacuuming after the demo) and quiet. We would definitely hire them again!”

Sarah C. – Milton, MA

“I hired 24Restore after the tenant of the unit above mine flooded my bathroom, bedroom closet, and a bit of the hallway. The ceilings and electrical had to be replaced as well as the hardwood flooring in the hallway and closets. 24 came out and worked with my insurance and got the job done right! They hired quality electricians, painters, and flooring workers who were professional, polite and respectful. Thanks to Ryan and his team for making the experience as pleasant as it could be under the circumstances.”

Sandi L. – Arlington, MA

“My Experience with 24 restore was great. I am located in Vancouver Canada and had major issues with my home back in Connecticut. Pipe bursts, water damage, junk removal (inside and out) and Dave Worthington and Ed from Itec Home Improvement made my life as easy as possible through what otherwise would have been the most stressful time of my life. They always responded quickly and gave me consistent updates with photos showing what was done before and after. Overall these two have earned my business forever and I would highly recommend them for any of their services provided”

Wes B – Torrington, CT

“We recently had some fence work done from damage caused by a wind storm last Fall. The work was covered by our insurance minus the deductible.24 Restore sent a crew of 2 men to do the job. They were polite and professional, being sure to review the work before, during and after completion. The job was done promptly, even though the weather did not always cooperate. We would highly recommend 24 Restore for any restoration work that may be required.”

Mark M. – Middleboro, MA

“What a great job 24 Restore did in getting our damaged rooms back to their original condition just as they said they would. Everyone we dealt with throughout each step of the process was professional and thorough. The finished restoration was excellent. I would highly recommend 24 Restore.”

Kevin T. – Lowell, MA

“After some serious storm damages to my roof and house I was looking for contractors to fulfill my insurance work. I was originally going to get contractors myself but 24 Restore was recommended and they could handle the entire process. After meeting with Mike M. I knew we would be in good hands with 24 Restore and we were right. He handled everything from working with the insurance company to scheduling multiple contractors over months of interior/exterior repairs. Even when we found additional damages, he got those things covered and handled it all. We couldn’t be happier with the service we got from them. All the repairs came out perfect. We would absolutely use them again if ever needed.”

Chris F. – Rocky Hill, CT

“24 Restore, did it again! They are amazing. Unfortunately we had another flood in our house and we needed a restoration after our bathroom was gutted. They outperformed again beyond our expectations. Everyone between the office and the contractors were amazing. They truly care and are always making sure everything is going great. The work is spot on, clean up after the job very well. Jenn in the office is amazing. She cares about her customers, she reached out to us many times throughout the process to make sure everything was going well. Thank you again so much!”

Jonathan T. – Marlborough, MA

“We had a leak in our upstairs bathroom which caused damage on the kitchen ceiling below and required extensive work in repairs. Mark, Bill and Alex did an incredible job – they were friendly, professional and fast. Not only were they highly skilled in their work, but they really went the extra mile in helping us understand the work being performed. We can’t say enough good things about this team!”

Emma M. – North Reading, MA

“Highly recommend ! I dealt with Ryan and from the very beginning he was so helpful and responsive! Being 8 months pregnant and dealing with plumbing issues is not what I wanted to be doing but Ryan took all the pressure off my shoulders and handled things better then I could of imagined ! Thank you again 24 Restore!”

Kassandra S. – New Britain, CT

“We had 24 restore work on our basement as we had a pipe burst and needed to replace the carpet. Donal Magrane was our contact person. He was very responsive to our needs and was a pleasure to work with. We ended up replacing the carpet with the Vinyl flooring and it came out fantastic. Thanks again to the professional group Donal, Mark and Alex.”

Laura P. – Dedham, MA

“After losing our entire kitchen to water damage, it was taking forever to get a contractor to come out and work on our house. We decided to go with a partner company of our insurance, which happened to be Restore 24. Being that they work directly with insurance companies, we were worried that they would cut corners or not do all of the necessary work that needed to be done…..we were completely wrong. Restore 24 made this process as smooth as possible and did an unbelievable job of getting us into a beautiful new kitchen. We could not be happier with Restore 24 and would recommend them to anyone that needs to have a project done.”

Charles B. – Holliston, MA

“Professional, Courteous, Outstanding employees at every level! Detail oriented, outstanding communication… In a day where Customer Service seems to have gone by the wayside, these guys have it all together. Fantastic crew to work with!”

Frank V. – Saugus, MA

“Project manager Brian was continuously in touch with me and always seemed happy to answer my questions. His crews showed up on time and did an awesome job at restoring my home after it sustained smoke/soot damage from a fire. Everyone who entered my home was polite, kind and professional. I am more than pleased with their service.”

Brenda M. – Westfield, MA

“I had a great experience with Restore 24. For they responded promptly to my situation that I had with a Roof that was leaking bad & Working with my home insurance Co. Restore 24 got to work & They made sure that all their work was done correctly the 1st time by thoroughly taking their time & The outcome was amazing I would highly Recommend Restore 24 to take care of any problem that may occur with your home & Give the Project manager named Ozzy & His Team of workers a 5 Star review!”

Jeffery V. – Bridgewater, MA